{"id":441,"date":"2024-01-11T15:54:58","date_gmt":"2024-01-11T15:54:58","guid":{"rendered":"https:\/\/becocktails.com\/?page_id=441"},"modified":"2024-07-16T14:44:38","modified_gmt":"2024-07-16T14:44:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/becocktails.com\/?page_id=441","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"441\" class=\"elementor elementor-441\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0299605 e-flex e-con-boxed e-con e-parent\" data-id=\"0299605\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd18cb7 elementor-widget elementor-widget-heading\" data-id=\"bd18cb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">be. <span>informed<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c81574e e-flex e-con-boxed e-con e-child\" data-id=\"c81574e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\n<style>\n    .external-cart-item-image {\n        position: relative;\n    }\n\n    .added-to-cart-notification {\n        display: none;\n        text-transform: uppercase;\n        color: #FFFFFF;\n        background-color: #D30859;\n        padding: 10px;\n        z-index: 99;\n        opacity: 0;\n        animation: fadeInOut 6s ease-in-out;\n        position: absolute;\n        bottom: 5px;\n        left: 0;\n        right: 0;\n        text-align: center;\n    }\n\n    @keyframes fadeInOut {\n        0%, 100% {\n            opacity: 0;\n        }\n        10%, 90% {\n            opacity: 1; \n        }\n        100% {\n            opacity: 0;\n        }\n    }\n<\/style>\n\n<script\n  src=\"https:\/\/code.jquery.com\/jquery-3.7.1.js\"\n  integrity=\"sha256-eKhayi8LEQwp4NKxN+CfCh+3qOVUtJn3QNZ0TciWLP4=\"\n  crossorigin=\"anonymous\"><\/script>\n\n<script>\njQuery.noConflict();\njQuery(document).ready(function($) {\n    \/\/ Function to add an item to the cart\n    function addToCart(productId, productPrice, quantity, notificationIndex, postID, productImage, productTitle) {\n        \/\/ Retrieve the existing cart data from the cookie\n        var cart = getCartFromCookie();\n\n        \/\/ Check if the item is already in the cart\n        var existingItem = cart.find(function(item) {\n            return item.id === productId;\n        });\n\n        if (existingItem) {\n            \/\/ If the item already exists, update its quantity\n            existingItem.quantity += quantity;\n        } else {\n            \/\/ If it doesn't exist, add it as a new item with all the details\n            cart.push({\n                id: productId,\n                price: productPrice,\n                quantity: quantity,\n                postID: postID,\n                image: productImage,\n                title: productTitle\n            });\n        }\n\n        \/\/ Update the cart data in the cookie\n        setCartCookie(cart);\n\n        \/\/ Show the corresponding notification\n        showNotification(notificationIndex);\n\n        \/\/ Log data to the console\n        \/\/ console.log('Product ID:', productId);\n        \/\/ console.log('Product Price:', productPrice);\n        \/\/ console.log('Quantity:', quantity);\n        \/\/ console.log('Post ID:', postID);\n        \/\/ console.log('Image:', productImage);\n        \/\/ console.log('Title:', productTitle);\n    }\n\n    \/\/ Function to retrieve the cart data from the cookie\n    function getCartFromCookie() {\n        var cartCookie = getCookie('cart-items');\n        return cartCookie ? JSON.parse(cartCookie) : [];\n   }\n\n    \/\/ Function to set the cart data in the cookie\n    function setCartCookie(cart) {\n        var cartCookie = JSON.stringify(cart);\n        setCookie('cart-items', cartCookie, 7); \/\/ Expires in 7 days (you can adjust this)\n   }\n\n    \/\/ Function to get a cookie value by name\n    function getCookie(name) {\n        var value = \"; \" + document.cookie;\n        var parts = value.split(\"; \" + name + \"=\");\n        if (parts.length == 2) return parts.pop().split(\";\").shift();\n    }\n\n    \/\/ Function to set a cookie\n    function setCookie(name, value, days) {\n        var expires = \"\";\n        if (days) {\n            var date = new Date();\n            date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));\n            expires = \"; expires=\" + date.toUTCString();\n        }\n        document.cookie = name + \"=\" + value + expires + \"; path=\/\";\n    }\n\n    \/\/ Function to show the notification\n    function showNotification(notificationIndex) {\n        var notificationBar = document.getElementById('addedToCartNotification' + notificationIndex);\n        notificationBar.style.display = 'block';\n\n        setTimeout(function () {\n            notificationBar.style.display = 'none';\n        }, 3000);\n    }\n\n    \/\/ Event listener for the \"Add to Cart\" button\n    $('.atc-button').on('click', function() {\n        var productId = $(this).data('product-id');\n        var productPrice = $(this).data('product-price');\n        var notificationIndex = $(this).data('notification-id');\n        var postID = $(this).data('post-id');\n        var productImage = $(this).data('product-image');\n        var productImageSrc = productImage;\n        var productTitle = $(this).data('product-title');\n        var quantity = 1;\n\n        \/\/ Call the addToCart function to add the item to the cart and show the notification\n        addToCart(productId, productPrice, quantity, notificationIndex, postID, productImageSrc, productTitle);\n    });\n\n    \/\/ Log that the script has loaded\n    console.log('External Cart script loaded');\n});\n<\/script>\n\n<script>\n    jQuery.noConflict();\n    jQuery(document).ready(function($) {\n        $('.add-to-cart-form').on('submit', function(e) {\n            e.preventDefault(); \/\/ Prevent the form from submitting normally\n\n            \/\/ Get form data\n            var formData = $(this).serializeArray();\n\n            \/\/ Create an object to store product details\n            var productData = {};\n            formData.forEach(function(item) {\n                productData[item.name] = item.value;\n            });\n\n            \/\/ Call the addToCart function to add the item to the cart\n            addToCart(productData);\n\n            \/\/ Show the notification after adding to cart\n            showNotificationAfterRefresh();\n\n            \/\/ Optionally, you can redirect the user to a cart page or show a success message\n            \/\/ For now, let's simply reload the page\n            location.reload();\n        });\n\n        function addToCart(productData) {\n            \/\/ Retrieve the existing cart data from the cookie\n            var cart = getCartFromCookie();\n\n            \/\/ Check if the item is already in the cart\n            var existingItem = cart.find(function(item) {\n                return item.id === parseInt(productData.id, 10);\n            });\n\n            if (existingItem) {\n                \/\/ If the item already exists, update its quantity\n                existingItem.quantity += parseInt(productData.quantity, 10);\n            } else {\n                \/\/ If it doesn't exist, add it as a new item with all the details\n                cart.push({\n                    id: parseInt(productData.id, 10), \/\/ Convert to integer\n                    price: parseFloat(productData.price), \/\/ Keep as float, or use parseInt if price should be an integer\n                    quantity: parseInt(productData.quantity, 10),\n                    image: productData.image,\n                    title: productData.title\n                });\n\n                \/\/ Store information about the added item in session storage\n                storeAddedItem(productData.title);\n            }\n\n            \/\/ Update the cart data in the cookie\n            setCartCookie(cart);\n\n            \/\/ Optionally, you can show a success message or update the UI\n            console.log(\"Product added to cart:\", productData);\n        }\n\n        \/\/ Function to store information about the added item in a cookie\n        function storeAddedItem(productTitle) {\n            setCookie('addedItem', productTitle, 1); \/\/ Expires in 1 day (you can adjust this)\n        }\n\n        \/\/ Function to retrieve information about the added item from the cookie\n        function getAddedItem() {\n            return getCookie('addedItem');\n        }\n\n        \/\/ Function to show a notification after the page refresh\n        function showNotificationAfterRefresh() {\n            var encodedTitle = getAddedItem();\n\n            if (encodedTitle) {\n                \/\/ Decode the product title before creating the notification\n                var productTitle = decodeURIComponent(encodedTitle);\n\n                \/\/ Create a notification element\n                var notification = $('<div class=\"notification\">This item has been added to your basket<button class=\"cart-link\">Go to Cart<\/button><\/div>');\n\n                \/\/ Append the notification to the container\n                $('#notification-container').html(notification);\n\n                \/\/ Set up the event listener for the \"Go to Cart\" button\n                $('.cart-link', notification).on('click', function() {\n                    \/\/ Redirect to the cart page or perform any other desired action\n                    alert('Redirecting to the cart page'); \/\/ Replace with your actual logic\n                });\n\n                \/\/ Remove the stored item information from the cookie\n                setCookie('addedItem', '', -1); \/\/ Expire the cookie\n            }\n        }\n\n        \/\/ Function to retrieve the cart data from the cookie\n        function getCartFromCookie() {\n            var cartCookie = getCookie('cart-items');\n            return cartCookie ? JSON.parse(cartCookie) : [];\n        }\n\n        \/\/ Function to set the cart data in the cookie\n        function setCartCookie(cart) {\n            var cartCookie = JSON.stringify(cart);\n            setCookie('cart-items', cartCookie, 7); \/\/ Expires in 7 days (you can adjust this)\n        }\n\n        \/\/ Function to get a cookie value by name\n        function getCookie(name) {\n            var value = \"; \" + document.cookie;\n            var parts = value.split(\"; \" + name + \"=\");\n            if (parts.length == 2) return parts.pop().split(\";\").shift();\n        }\n\n        \/\/ Function to set a cookie\n        function setCookie(name, value, days) {\n            var expires = \"\";\n            if (days) {\n                var date = new Date();\n                date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000));\n                expires = \"; expires=\" + date.toUTCString();\n            }\n            document.cookie = name + \"=\" + value + expires + \"; path=\/\";\n        }\n    });\n<\/script>\t\t<div class=\"elementor-element elementor-element-3f62509 elementor-widget elementor-widget-text-editor\" data-id=\"3f62509\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Any question you may have should be answered below. However, if this isn&#8217;t the case, don&#8217;t hesitate to <a href=\"https:\/\/becocktails.com\/contact\/\">get in touch<\/a> with us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bfb0d6 e-flex e-con-boxed e-con e-child\" data-id=\"3bfb0d6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b15800 elementor-widget elementor-widget-n-accordion\" data-id=\"8b15800\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1450\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1450\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who is becocktails.com? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1450\" class=\"elementor-element elementor-element-ddf2ea2 e-con-full e-flex e-con e-child\" data-id=\"ddf2ea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f3d850 elementor-widget elementor-widget-text-editor\" data-id=\"2f3d850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This is the website from Global Brands Ltd to allow us to sell directly to the consumer. It is designed for direct sales to individuals and consumers and not to trade customers or for customers who are purchasing for resale. As such, we reserve the right to restrict the number of cases on any single order to a maximum number of 10 cases.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1451\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1451\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Will I receive an order confirmation? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1451\" class=\"elementor-element elementor-element-939b158 e-con-full e-flex e-con e-child\" data-id=\"939b158\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38b7f49 elementor-widget elementor-widget-text-editor\" data-id=\"38b7f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, from orders@goodtimein.co.uk but if you have any concerns, please email us. If you do not receive your confirmation email, please check that we haven\u2019t stepped into your junk folder! You will receive an email to confirm your order and one to confirm it has been processed. Once dispatched, confirmation will be send from Parcelforce or other Third Party.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1452\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1452\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who are your third party providers <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1452\" class=\"elementor-element elementor-element-9c292fa e-con-full e-flex e-con e-child\" data-id=\"9c292fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63da278 elementor-widget elementor-widget-text-editor\" data-id=\"63da278\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We use WooCommerce for our online shop. We use Stripe and PayPal to process online payments. We use DX to arrange deliveries. Some larger orders may be processed using alternative couriers. All details of this are in our Terms &amp; Conditions of Sale.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1453\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1453\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will I receive my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1453\" class=\"elementor-element elementor-element-bfac4fc e-con-full e-flex e-con e-child\" data-id=\"bfac4fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c84b97 elementor-widget elementor-widget-text-editor\" data-id=\"5c84b97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your products will normally arrive within 2 \u2013 3 working days. Orders placed by 2pm will be processed the same day for dispatch the following day. You will get a text or email from DX if you have provided these details during your order process.<\/p><p>Our team work 8am \u2013 5pm Monday to Friday so any enquiries made out of hours or over the weekend will be dealt with the next working day.<\/p><p>For more details please read our Shipping Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1454\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1454\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Who is delivering my order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1454\" class=\"elementor-element elementor-element-255a92e e-flex e-con-boxed e-con e-child\" data-id=\"255a92e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0db99a elementor-widget elementor-widget-text-editor\" data-id=\"c0db99a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For full details read our Shipping Policy but DX will deliver your order. If you have received a tracking\/dispatch email or SMS, it is always better to chase with DX first before contacting us to ensure that you received the most up-to-date information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1455\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1455\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if I want to amend\/cancel an order? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1455\" class=\"elementor-element elementor-element-4c0dca6 e-flex e-con-boxed e-con e-child\" data-id=\"4c0dca6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11aab52 elementor-widget elementor-widget-text-editor\" data-id=\"11aab52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once an order is completed, it cannot be cancelled or changed on line. If you email us at hello@goodtimein.co.uk we will try to amend your order but it might not be possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1456\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1456\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What if my order was damaged or has items missing? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1456\" class=\"elementor-element elementor-element-3fb8148 e-flex e-con-boxed e-con e-child\" data-id=\"3fb8148\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0208d27 elementor-widget elementor-widget-text-editor\" data-id=\"0208d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the unlikely event that your order does not arrive as it should, please email us at hello@goodtimein.co.uk and we will see what we can do. The Returns and Exchange Policy is here too.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1457\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1457\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How will my order arrive? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1457\" class=\"elementor-element elementor-element-f203512 e-flex e-con-boxed e-con e-child\" data-id=\"f203512\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6e1e62 elementor-widget elementor-widget-text-editor\" data-id=\"f6e1e62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It will arrive from DX in a brown box marked becocktails.com and tracking information will be provided to you by DX on dispatch. Items over 30kg may arrive in 2 separate parcels.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1458\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1458\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I am having problems with the payment engine? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1458\" class=\"elementor-element elementor-element-1923ca3 e-flex e-con-boxed e-con e-child\" data-id=\"1923ca3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-683318b elementor-widget elementor-widget-text-editor\" data-id=\"683318b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer both Stripe and PayPal for your convenience so you have both options. Occasionally there are issues with the payment engine so you could try reloading the page but if the issue persists, please try the alternative option. Please do not worry, if you make an error, please contact us on hello@goodtimein.co.uk and we will help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>be. informed Any question you may have should be answered below. However, if this isn&#8217;t the case, don&#8217;t hesitate to get in touch with us. Who is becocktails.com? This is the website from Global Brands Ltd to allow us to sell directly to the consumer. It is designed for direct sales to individuals and consumers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":233,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-441","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.7 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Be. Cocktails | Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"Explore answers to common questions about Be. Cocktails - premade cocktails. 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